Refund and Cancellation Policy
ALL workshop refunds will be honored for cancellations received at least five (5) business days’ prior to the date of the workshop*. However, payments made via Credit Card or PayPal have certain fees associated with them, some of which are non-recoupable and are therefore non-refundable by Transformation Behavioral Health, LLC. Therefore; to receive a workshop full refund for payments made by Credit Card or PayPal, the refund must be requested no less than 60-days from the original purchase date of the earliest workshop(s) date included in payment . If you request a refund after the 60 day period and at least five (5) business days prior to the workshop, you will receive a refund minus any of these non-refundable fees. These fees do not apply to cash or check payments. Please contact our office at 706-750-4275 via telephone or email us at [email protected] No refund will be given to late cancellations with less than 5 business days prior to workshop/event.
Because our continuing education workshop presenters are paid in full the day of the workshop, we cannot issue a credit transfer to a future workshop due to last minute emergencies of any nature. Emergencies included, but not limited to family emergencies, car trouble, traffic delays, and/or getting lost. Therefore, if a refund is not requested within five (5) business days prior to the workshop in question, it is considered a late cancellation, and all money paid for the workshop will be forfeited by the registrant.
Inclement Weather Cancellation Policy: All scheduled workshops will take place on the specified date and time unless a “State of Emergency” is declared for greater than 50% of the State of Georgia, to include Metro Atlanta area and CSRA counties. In such cases, the workshop will be rescheduled to a future date, and a monetary credit will be transferred from the original date to the newly rescheduled date. If you are unable to attend on the rescheduled date, a credit shall remain on file for 12-months (1 year) as applicable only for a future workshop with Transformation Behavioral Health, LLC Refunds will not be given for any weather-related event.
CE Certificate Replacement Fee
Transformation Behavioral Health, LLC will gladly replace CE certificates upon your request for a minimum administrative replacement fee charge as follows: up to 6 months $5.00 , 7 months- 1 year $10.00, more than 1 year up to 3 years $25.00 administrative replacement fee charge. Applicable administrative fee must be paid in full prior to the issuing the replacement certificate. No replacements will be offered after 3 years’ after original workshop request date.